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Canadian Online Pharmacy store, PocketPills, raises $7.35 million

PocketPills
PocketPills

You might be already aware that e-commerce is the biggest sector right now in the market and it is also said to be the future of the retail industry. However, we need to understand that e-commerce is a wide sector and it is not just limited to shopping portals which sell goods and items related to consumers. This is because e-commerce is also used in the medical industry and we have seen various online pharmacy stores popping up already. This is something we could not have imagined in the past which is to order medicines online.

However, the online pharmacy stores let you upload the prescriptions so that they can read what medicines you want and then complete your order. One of the best use-cases of this online pharmacy stores is for medicines that you wouldn’t necessarily want to buy from your local pharmacy due to some reason. Also, it is possible that the stocks would not be there so that is when an online pharmacy stores is useful.

Now, it has come to our notice that Canada’s online pharmacy store named PocketPills has just raised $7.35 million and it claims itself to be the only pharmacy store in entirety of Canada which is quite fascinating. This new funding will be used by PocketPills to expand into other parts of the country as it has already done so in Quebec, Canada.

The co-founder and COO of PocketPills says that “We have an option for you to come and join our platform just like any pharmacy,”. It is known that PocketPills even provides co-insurance reductions for prescriptions in partnership with insurers such as Pacific Blue Cross. It is also said that PocketPills was launched in Canada to bring the online pharmacy model to Canada as a way to save money for insurers

Shopify sees 47% jump in sales for Q4 2019

Shopify
Shopify

One thing that we have seen in the market is that if there are any serious contenders to challenge the dominance of Amazon then they have to be Walmart and Shopify. While Walmart is a retail giant who has just entered the online e-commerce space, Shopify is different in a way that it empowers people to sell online rather than selling products by themselves like Amazon.

Now, you might have heard people saying that they have Shopify stores for selling their home-grown products. And we have just seen how big Shopify has become in empowering people to sell what they want on their own.

We know that you can still sell on Amazon but Shopify allows you to control every aspect of your stores such as traffic, revenue, payments and everything else. Now, Shopify also just announced its Q4 2019 revenue which shows that the company is absolutely dominating the sales.

It is learnt that Shopify has more than a million people who have their stores on the platform. And those 1 million+ stores have generated sales of over $2.9 billion just in the Black Friday and Cyber Monday Weekend.

The sales figure from Shopify, which was $1.8 billion last year, has crossed the $2.9 billion mark which shows that the company has grown almost 50% in just a year. Now, the major part of this earnings growth from Shopify is due to the introduction of add-on services such as payment and marketing tools.

Shopify also posted $505.2 million revenue figure in just last quarter of 2019. This is quite higher than expectations of $481.6 million from the analysts for Q4 2019. Also, Shopify sees its revenue for 2020 to be $2.13 billion while analysts project it to be $2.12 billion as well. Clearly, Shopify is being cautious in keeping the expectations lower which is sensible because higher-than-expected figures are always better than the other way around.

Walmart reports lower Q4 earnings than expected despite sales growth

Walmart CEO
Walmart CEO

Yesterday, we reported that Walmart’s quarterly earnings of the last quarter of 2019 will be massive when it comes to the future of the retail giant. Because of the fact that we could sense in the market that investors were hoping that Walmart could report earnings which might be on par or higher than expected to stem the losses that they have been doing since last few quarters. This would have also meant that Walmart could pose a serious threat to Amazon which has been reporting sales growth bundled with profits as well.

However, that is not to be as Walmart has reported its Q4 2019 earnings which are disappointing. It is to be noted that the earnings for Q4 2019 from Walmart are lower-than-expected and we should keep in mind that this needed to be the best quarter for Walmart as we had the Cyber Monday and Black Friday sales as well as the entire holiday season.

Walmart revealed that its earnings for Q4 2019 stood at $141.67 billion which is lower than the $142.55 billion expected. Also, Walmart expected its earnings per share to be $1.44 which was also adjusted to $1.38 per share. Interestingly, Walmart revealed one of the reasons for this revenue drop to be “softer” holiday sales. It should be noted that Walmart’s majority of the earnings still come from its retail stores whereas it is investing heavily on the online front too. Also, Walmart’s e-commerce growth is quite impressive but we have to note that they are burning money to achieve this growth as well.

So the only option left for Walmart is to achieve profits from the retail stores which can be dumped into its online stores. Since that is not happening, we are seeing Walmart report lower-than-expected revenue figures. It is worth mentioning that Amazon reported record sales in Q4 2019 which shows that Walmart needs to focus more on its online stores.

Investors looking to stem losses at Walmart despite its e-commerce growth

Walmart e-commerce
Walmart e-commerce

We reported earlier this week that the Walmart strategy might be failing when it comes to e-commerce. However, we did also mention that Walmart’s own e-commerce growth is absolutely fine as we have seen more than 30% growth in every quarter from the company. But the strategy is on the part of Walmart’s other ventures which are not growing as expected and even making losses to an extent. Now, this news report is also regarding Walmart which is good and bad for them. First of all, Walmart has once again reported growth in the e-commerce space which is higher than expected.

As per this report, Walmart’s e-commerce in the third quarter of 2019 grew by 41% which is higher than the market’s expectations from them. Also, Walmart said that they are expecting its business to grow by 35% overall in the year and it also going to reveal its earnings for the year and also the last year by tonight. However, the part that investors are more interested in is not regarding Walmart’s growth but regarding signs as to when Walmart will grow profitable.

Because at the moment, it looks like Walmart is making losses despite the growth it has had in the e-commerce business. It is also believed that Walmart’s shares could go down if the company is not able to satisfy the investors by showing profits and the growth figures for the year.

Interestingly, the numbers from Walmart show that the losses for the e-commerce business grew as its online sales growth. If these losses continue to rise for Walmart, it might be seen as a very bad sign for investors. However, Walmart might make its investors happy if the losses are stemmed. One of the reasons behind losses for Walmart is because of the spends it is doing to compete and grow against Amazon.

Online food and parcel delivery is causing environmental damage: Report

Parcel delivery
Parcel delivery

While every one of us loves to order food and products from the e-commerce stores are they are convenient and sometimes better than what we get locally, it comes at a huge cost. Now, you would say that we know the cost of the items and we are willing to pay for it. However, this is a much deeper topic than you might have imagined. Basically, what we are trying to say is that this online delivery comes at a cost which cannot be paid in just money. Because this cost is to our environment and this cannot be recovered.

As you might have seen climate change is a big concern for the world right now. Amazon CEO just announced a billion-dollar pledge to help save the environment and do what he can. However, his company is one of the big reasons why we are thinking about climate change in the first place. Talking about the online delivery of food or parcels, it creates an enormous amount of wastage in terms of packaging, tapes, papers and even boxes revealed in this report by TheGuardian. While you might love to keep the boxes that these parcels come in, most of us throw them away without bothering to recycle them. This creates a huge lot of waste and most of the times, it is not recycled.

Also, we have not even started about the waste of energy resources the parcel delivery does from taking the parcel to your doorsteps from their warehouses. There are multiple modes of transport involved such as by air, rail, road and even waters. Therefore, it is said that electric vehicles are the future. But there is no word on going electric for air or rail travel which is where most of the coal or diesel is burnt.

Now, we understand that this can be better than everyone going to the store to pick their items since one person is delivering them to you but this is in an ideal world. And as you know, we are not in an ideal world so everyone wants their delivery in a hurry which causes companies to send individual parcels.

E-commerce in Brazil expected to grow by 18% this year

E-commerce growth in Brazil
E-commerce growth in Brazil

We have been focusing a lot on the e-commerce markets in major countries such as the US and China and even India to an extent. However, we tend to forget that there are markets which are quite big too. If not big in terms of numbers, they are definitely big in terms of the volume of sales. As we have seen in the UK, the e-commerce industry has been thriving there and there is still a lot of room for other companies to improve. Similarly, we have a new report regarding the e-commerce industry in Brazil.

And the good news is that Brazil’s e-commerce industry is set to grow in double digits this year. This report cites the local trade bodies of Brazil who are saying that the e-commerce industry will generate 106 billion reais this year. This means that the industry will grow by 18% if this figure stands true which it should unless there are any unforeseen circumstances.

The local body also estimated that the average ticket for online sales will be 310 reais ($72), with 342 million orders placed by approximately 68 million consumers. This means that the average spend per customer in Brazil will be quite high compared to other parts of the world. It is also worth noting that the smartphone purchases in Brazil will also account for 37% of the total sales which means that the country still likes to do a majority of its transactions via desktop.

Therefore, we can say that e-commerce companies can drive the growth of their business by driving more people to shop online from their phones. It has been proven that smartphone makes people buy impulsively rather than desktop which is generally seen as a method of purchase which is more done after calculations. Also, 2020 might become the first year e-commerce revenue in Brazil will exceed the 100 billion reais mark if forecasts remain true.

Walmart’s e-commerce strategy might be failing: Report

Walmart shutting down Jetblack
Walmart shutting down Jetblack

As far as e-commerce is concerned, we can say that the one company that has aced it is named Amazon. Other than Amazon, each and every company has struggled and some have even failed in their e-commerce strategies. However, we have seen that the closest competitor to Amazon is Walmart who has traditionally been involved in retail stores. Even though Amazon was running away almost single-handedly with online sales, Walmart did not bother as its retail business was going great.

However, Walmart has since realized that the market is great and it needs to step up its efforts in the e-commerce industry as well. But the problem was that Walmart did not have anyone to lead its e-commerce strategy. This is why it was announced in 2016 that Walmart is acquiring a startup named Jet.com which was worth billions at that time too. This deal cost Walmart $3.3 billion and even at that time, most people believed that this was an acqui-hire since Walmart wasn’t interested in Jet.com but the person behind this startup who is Marc Lore.

Marc is believed to be one of the best brains in the business and he has also helped drive the e-commerce strategy of many companies. Also, the results started to show as Marc Lore’s efforts drew Walmart’s e-commerce business and its e-commerce sales have regularly grown by 40% every quarter.

However, it looks like Walmart has been focusing only on its own business as other businesses might be struggling. Since the company just announced that they are shutting down Jetblack which is a premium shopping service in New York. Also, we know that Jet.com is struggling and it was struggling in 2016 as well. So it seems quite obvious that Walmart never cared about Jet.com but instead it wanted Marc Lore to join them and take their e-commerce business forward.

Alibaba worried about coronavirus impact despite posting 58% gains in Q4 2019

Alibaba earnings call
Alibaba earnings call

It is a well-known fact that the Coronavirus epidemic has become the worst outbreak of the disease in the last few decades in China and all over the world. This outbreak has not only impacted businesses and economies in China but it is taking lives of people too. The fact that there is no vaccination found as yet of this virus makes it even worse. Now, we know that the e-commerce industry in China is said to be on the rise since people are ordering at home due to the virus impact.

Still, it is also true that the revenues of all e-commerce companies will plunge as people are not likely to buy anything other than essentials during this troubled time. Having said that, we just saw that Alibaba has posted their earnings report for last quarter of 2019 and it is seen that the revenues of the company jumped by 58% as compared to Q4 2018. Now, this was also expected since the 11.11 sale took place during this period and the holiday sales in the US were also going on.

However, it is quite evident that Alibaba Group knows that they will have a rough time in the first half of 2020 because of the coronavirus outbreak. As they have already noted that “The [coronavirus] outbreak is having a significant impact on China’s economy, and may potentially affect the global economy,”. Alibaba official, during the earnings call, also says that “It will present near-term challenges to the development of Alibaba’s business across the board.”

Now, this is clearly Alibaba’s way of telling its investors that earnings will not be anywhere near expectations and the markets should adjust their expectations according to that. Also, Alibaba’s CFO says that they have noticed in “past 12 to 13 days since the start of February, that our overall revenue growth rate will be negatively impacted in the March quarter,”

Online furniture business, Wayfair, reportedly cutting hundreds of jobs

Wayfair
Wayfair

One thing to remember when it comes to businesses is that the layoffs in every company and part and parcel of the business. However, it is also true that whenever a layoff or layoffs take place inside the company then there is a virtual siren which gets triggered meaning that investors should remain cautious about the firm. This is because most of the people believe that if the company is laying off people, there is something going wrong inside. Now, this might be true and there have been cases where this has not been true.

Anyways, we have a new report regarding layoffs at Wayfair which is a popular online furniture store just like Ikea. However, the number of people losing their job at Wayfair is a cause of concern for everyone related to the firm. Because the company has announced they will layoff 550 jobs which equates to 3% of its workforce. These layoffs, or a majority of them, will take place in Wayfair’s Boston headquarters while some will lose their jobs in European office situated in Berlin as well.

It is worth noting that Wayfair has 17,000+ employees working for them worldwide and 3% of that workforce being laid off is still a big percentage. Also, this layoff news has not been received well by the markets as the stocks of Wayfair have gone down by 10% to $86 per share on Thursday afternoon. This shows that the market also feels that something is not right at Wayfair and it might also be given a ‘Sell’ rating very soon.

If we look at Wayfair’s stocks since last year, their value has gone down by 28% which tells you something about the company’s ongoing difficulties. Also, it is to be noted that Wayfair has never made a profit in 18 years of its existence but its sales have increased as more and more people start to buy furniture online.

Amazon now has more than 150 million Prime Subscribers globally

Amazon Prime
Amazon Prime

We all know that Amazon is one of the giants in the e-commerce industry, as well as the industry in general. This is because not only has Amazon dominated in the online space but it has also done the same in the retail sector. Apart from commerce, Amazon is also operating a video streaming platform known as Prime Video and other ventures too. Therefore, we can say that Amazon is much bigger than its e-commerce website and it should not be taken lightly. Now, you might know that Amazon is known for its Prime service too.

Basically, Amazon Prime offers you lots of advantages such as free and fast delivery as well as subscriptions to Prime Video and more. Now, we were aware that Amazon’s Prime subscription service was doing quite well. But we did not have any numbers to know how well does the Prime service perform. Now, we have the Amazon Prime subscription numbers are they are quite staggering. It is revealed that Amazon has more than 150 million paying customers for its Prime service around the world.

Amazon CEO Jeff Bezos also announced that with more consumers joining Prime in Q4 2019 than ever before. While we don’t know the reason behind it, most of the growth for Amazon Prime came in the last quarter of last year. In April 2018, Amazon had 100 million Prime subscribers globally and it is seen that the service added 50 million more customers in 18 months.

One possible reason behind this Amazon Prime growth is the company’s shift from free two-day shipping to free one-day shipping. Also, Amazon has added more eligible products to free Prime delivery and number of markets have also increased which might be a contributing factor. Also, the added advantage of Prime customers not needing to pay $14.99 for buying from Amazon Fresh might have also played a part in this growth.

Virtual Stylist app ‘Drest’ touted as the future of e-commerce

Drest Luxury Styling app
Drest Luxury Styling app

We have seen that the e-commerce industry is growing rapidly in this day and age and many have been already saying that this is the end of the retail industry. However, we also see reports that the retail industry is going nowhere.

This also becomes evident when we see numbers regarding the investment in retail property outpacing the investment in an e-commerce startup. As everyone has been saying for a long time, it is always better to invest in the property since they are bound to give returns.

Now, there is also the trade-off in the e-commerce industry which is that you cannot see what items you are buying which you can do in the retail industry. While we have seen that most of the people are now okay with that, it is still something that bothers them.

However, the technology of today has advanced so much that anything and everything is possible. In saying that, we have an app that is now touted as the next big thing in the e-commerce industry and is also said to be the future.

The app we are referring to is named Drest which is said to be “the world’s first interactive luxury styling game”.  Inside this game, which is targeted towards women only, you can pick your clothes. It gives you an experience of how a stylist must be feeling when they dress their characters in real life.

In regards to e-commerce, this app can be useful in terms of seeing how the clothes that you are looking to buy will fit you and if they suit you or not. Also, you can pick and choose between different clothes and then buy the entire pair from the store.

Hollar, an online dollar store, has reportedly decided to shut down

Hollar dollar store
Hollar dollar store

There have been a growing number of startups and companies in the e-commerce segment right now. However, it is also a fact that there are a similar number of outgoing startups in the same industry too. This is because the competition has become so cutthroat that it is hard to compete without sufficient funding. However, we have a new report from Axios where a startup e-commerce business that had funding is also shutting down soon.

The startup we are talking about is Hollar which is known to be an online dollar store. A dollar store is basically a store where you will find the best deals and bargains and goods can be purchased under a dollar. Now, the dollar stores were only available offline but Hollar wanted to bring dollar store-like bargains online as well. They were also offering those bargains on branded products such as kitchen goods and beauty products.

Hollar’s mission was that dollar store denizens would opt for buying multiple products at one time. It was quite a thoughtful idea to alleviate the pressure on shipping costs. However, according to the source, unit economics never got the chance to pan out.

The company’s co-founder and CEO, David Yeom, started with an app worth $200, worked on its new searching venture for a new CEO. The exact reason for the change of leadership was not clear. However, their move involved the culmination of the regular tanks with the other board of directors to make Hollar as best as possible.

One thing that every e-commerce business has to keep in mind is the logistics and shipping costs attached to buying a product. Since we are talking about dollar stores, these type of stores relies on people buying in bulk from them. While it does not matter that much for retailers, it does matter a lot for online stores like Hollar. The idea from Hollar’s founders was that people will buy items in bulk and thus, the shipping costs will be taken care of. However, this is where things went wrong for them as per reports. It was seen that Hollar’s customers did not buy multiple products and thus, the shipping cost economics got messed up.

According to Axios, Hollar started looking for a buyer late in 2019. Also, it opted for a possible deal for the assets of the company that wanted to get acquired by a retailer.

The retailer named Five Below is also in the final stages of negotiation to buy out Hollar. But without surviving the transaction for the Hollar, it was backed with the venture by Perkins Caufield & Byers, Lightspeed Venture, Comcast Ventures, Greycroft Partners, Index Ventures, Forerunner Ventures, and Pritzker Group. Also, the company managed to raise more than $75M in total funding. However, we have been told that they will bring more assets and employees with them while we might see Hollar’s site and app both taken down or re-branded.

Indian e-commerce users might have to shell out more for buying from foreign e-commerce sites

Import duties
Import duties

One thing that we should note regarding the e-commerce industry is that there are currently very fewer rules and regulations that govern the industry. While the likes of Amazon and other major e-commerce stores have been doing what they do, they are also trendsetters in one way or the other.

Now, we are seeing the influence of the Indian Government in the Indian e-commerce sector more and more. You must have seen the earlier reports where Amazon CEO Jeff Bezos was not received with warmth during his Indian visit. This was the Indian Government’s answer to Bezos that they are not happy with Amazon’s working.

Now, we are seeing other measures taken by the Indian Government that might make Amazon and other local e-commerce companies happy. This new change in the Indian e-commerce industry is what the shoppers might not like, however, Because there is a possibility that you will have to spend more if you order from foreign e-commerce sites in India. Basically, the Indian Government is planning to introduce a prepaid tax and customs duty for cross-border transactions as per INC42’s report.

This will mean that the cost of buying goods from outside India will cost 50% more than as the taxes will be added to the final prices. As per the sources from inside the government, this move is to crack down on the illegal import of goods inside the country and then selling it.

Now, there was already a scanner on e-commerce platforms in India such as ClubFactory, Shein and others who were reportedly getting away with importing products inside the country marking them as “gifts”. As per India’s regulations, there are no import fees on gifts which is why they were marked as such. Also, there was an instance where a portal was charged for labelling products as B2B even though they were sent to customers.

E-commerce is reportedly bringing a job boom for logistics sector

eCommerce logistics
eCommerce logistics

One thing that we need to understand is that e-commerce is a sector which does not operate on its own. There are multiple facets to this sector, just like every other, and thousands of jobs are dependent on it. Talking about the e-commerce sector, you must be aware that it is absolutely dominating right now. We have seen that sales from e-commerce have already surpassed retail sales by quite a margin. Also, e-commerce is definitely becoming the preferred mode of shopping for customers all over the world.

Now, it is one thing to order certain products from different e-commerce platforms. However, the thing that is loved most about e-commerce is its simplicity and convenience. And that is all thanks to the ease of shopping but also the delivery which comes at everyone’s doorsteps and they don’t have to move an inch.

If we talk about delivery, this involves logistics where the products have to be taken from the companies’ warehouses to the customers. So we have now seen reports that reveal what we already expected. It is that the e-commerce sector’s boom is playing a part in bringing jobs for the logistics sector too.

Also, it is worth noting that the hiring boom in logistics is not only limited to the holiday season which concluded a few months ago. Instead, the boom in hiring for logistics is seen right now too. And we can say that this is not the peak season for e-commerce orders which tells you something about it.

WSJ says that January 2020 saw an increase in parcel sector jobs as well as warehouse, storage and truck driver jobs. The report reveals an increase by 5,700 positions in warehouse jobs, and trucking jobs were up 3,200 positions. Amazon alone is giving jobs to 90,000 people just for delivering parcels through its 800+ “delivery service partners”.

Chinese e-commerce companies offering increased temporary jobs due to virus outbreak

Meicai
Meicai

While it is a huge setback that the Chinese economy which was already suffering, is further declining due to the coronavirus epidemic. Due to this reason, factories have been shut down and people have been told to remain indoors. Also, people are losing lives where the virus is having maximum impact. But one positive out of this situation is that e-commerce companies in China have increased their offering of temporary jobs. This means that more jobs are being created in China, even though on a temporary basis.

The increase in temporary jobs is because of the fact that a majority of the Chinese population is now trying to get their orders delivered at their houses. This means that the demand for people who can get the delivery done has also gone way up.

To cover this deficit between demand and supply, most of the e-commerce companies are now hiring extra deliverers on a temporary basis. It is known that these companies are hiring part-time staff from small firms and restaurants. This is because those employees have been struggling as small restaurants are seeing almost zero footfall right now.

An e-commerce startup named Meicai announced that it is looking to hire 6000 truck drivers and 4000 sorting handlers as its frontline employees are reportedly working at “full capacity”. This startup delivers produce straight from farms to restaurants and stores.

Another startup named Freshippo, which is a retail grocery chain, also revealed that they are hiring temporary staff from restaurants who have currently suspended operations. It is to be noted that Freshippo is a part of the Alibaba group and a total of 500 are expected to join the retail outlets very soon. Also, another 1000 workers from Xibei and 500 others from different restaurants will also join Freshippo to join their temporary workforce.

Immersive digital technologies and creating relevant experiences for an emerging guest

Digital Icons – A vlog series

Tricks of the trade to grow and nurture your business

Immersive digital technologies and creating relevant experiences for an emerging guest

The hospitality world is becoming increasingly digitized and with the use of immersive technology, this transition is going smoothly. Hotels are one sector in which digitalization has greatly improved and in they are more open to new technologies. The hospitality industry stands to gain a lot from immersive technology, with improvement in customer experience, better interface and proper management of product information. In this episode of Digital Icons, David Kepron, VP Global Design Strategies, Marriott International discusses immersive technology in e-commerce, its potentials, and difficulties that may arise.

David Kepron

VP Global Design Strategies, Marriott International

About David Kepron

David Kepron is a Vice President of Design within the Global Design Strategies department at Marriott International. His focus is on the creation of compelling customer experiences within Marriott’s “Premium Distinctive” segment which includes: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels, and Gaylord Hotels. Kepron brings 20 years of retail design expertise to the making of meaningful customer connections at hotel properties around the globe. His multidisciplinary approach to design focuses on understanding consumer behavior and the creation of relevant brand experiences at the intersection of architecture, sociology, neuroscience, and emerging digital technologies. As a frequently requested speaker, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising as well as creativity and innovation. David currently brings his creativity and insight on brand experiences to an international audience as a member of VMSD magazine’s Editorial Advisory Board, as a Board Member of the Interactive Customer Experience Association (ICXA) and Sign Research Foundation’s (SRF) Program Committee. In 2014, Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World.” David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com. www.marriott.com

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Why two-day fulfillment will be two days too late

Digital Icons – A vlog series

Tricks of the trade to grow and nurture your business

Why two-day fulfillment will be two days too late

On an all-new episode of digital icons, the Chief Commercial Officer of Fabric, Steve Hornyak gives us an in-depth understanding of automated online fulfillment specifically suited to client needs. The need for efficient and fast micro fulfillment solutions become direr and as a result, there becomes even greater need to understand these micro fulfillment solutions and what they have to offer as well as the challenges encountered in using them. He explains the challenges encountered in using them and their many benefits. He also gives a deep insight into understanding how online fulfillment resolutions have been able to help in the advancement of ecommerce.

Steve Hornyak

Chief Commercial Officer,Fabric

About Steve Hornyak

Steve leads global sales, marketing, and customer success business functions at Fabric, formerly CommonSense Robotics. Steve has worked in the retail technology, software, and SaaS business sectors for the past 30 years, including executive and senior management positions at PriceWaterhouseCoopers, Oracle, SQL Financials, Clarus, Brickstream (Nomi), Trax Image Recognition, and Symphony RetailAI. He has also actively participated in, prepared for, and executed two IPOs raising over $300M in the public market.

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How retailers can do more to build consumer trust

Digital Icons – A vlog series

Tricks of the trade to grow and nurture your business

How retailers can do more to build consumer trust

As we make great leaps in both customer satisfaction and consumer safety, a few vital points, such as consumer customization, has come up. Even as we achieve a better understanding of various medical conditions such as food allergies, celiac disease, and gluten intolerance, we still lack the necessary services to cater to the unique needs and requirements of individuals living with these conditions. On the episode of Digital Icon, we’ll discuss with Markus@spoon.guru on how to better cater to the needs of these individuals.

Markus Stripf

CEO & Co-founder of Spoon Guru

About Markus Stripf

Markus Stripf is CEO & Co-founder of Spoon Guru – The smart search tool that finds food and recipes to match everybody’s unique dietary needs. Spoon Guru co-founder, Markus, is passionate about understanding and bringing to market digital technologies that can empower consumers and provide a meaningful service to people around the globe. Spoon Guru’s overarching ambition is to build the world’s leading dietary management solution. Based on a pioneering food classification platform, Spoon Guru is capable of supporting endless combinations of unique consumer dietary preferences and needs. Before co-founding Spoon Guru, Markus held a variety of executive positions in the music business. As a Warner Music Group MD, he was responsible for setting up and running Warner’s international direct to consumer business. Markus has more than 15 years of digital experience and was at the forefront of the music business’ transition into digital. Markus holds an MA in Composition and a BA in Commercial Music.

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Building a Seamless Intralogistics System for a Successful Micro Fulfillment in Retail and Grocery

Digital Icons – A vlog series

Tricks of the trade to grow and nurture your business

Building a Seamless Intralogistics System for a Successful Micro Fulfillment in Retail and Grocery

How retailers handle their internal business is equally as important as how they handle their external business. Every retailer must work towards setting up an intralogistics that works perfectly. Forward-thinking retailers have already begun automating their manufacturing, warehousing and distribution systems. This episode of digital icons looks to expose our audience to the benefits of applying technology to their intralogistics system and helping them build a micro fulfillment process that improves customer satisfaction. Join Matthew Walker & Ryan Finnigan from Dematic as they explain how this can be made possible.

Matthew Walker & Ryan Finnigan

Seals Manger -Dematic & Program manager -Fulfillment

About Matthew Walker & Ryan Finnigan

Matt Walker is a program manager for micro-fulfillment at Dematic, an intralogistics innovator powering the future of commerce. Ryan Finnigan is a Supply Chain Automation and Material Handling Technical Sales Specialist. Key Large wins in Automotive, Baggage Handling and Warehousing industries working for some of the industry’s key system integrators.

About Dematic

Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, Dematic’s global network of 7,000 employees have helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, a global leader in industrial trucks, supply chain solutions and related services, and a leading provider of warehouse automation. Learn more about Dematic by visiting www.Dematic.com.

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You can either disrupt or be disrupted. It’s your choice, but you only have two options

Digital Icons – A vlog series

Tricks of the trade to grow and nurture your business

You can either disrupt or be disrupted. It’s your choice, but you only have two options

“Do or do not, there is no try” Master Yoda Either you conquer the system or it swallows you. The world is a dynamic, ever-shifting system, and the modern gladiators in this arena have to be just as versatile and dynamic. Join us on this episode of Digital Icons as we bring Shawn Nason, Founder, CEO and Chief of Eco-System Disruptor, down to talk about innovation and how organizations shouldn’t be afraid to go against the status quo and shake things up.

Shawn Nason

Founder, CEO and Chief of Eco-System Disruptor Mofi

About Shawn Nason

Shawn Nason, Founder & CEO of MOFI, is a disruptor who’s in relentless pursuit of infiltrating tired, outdated systems with bold, game-changing ideas. He’s on a mission to challenge the status quo by daring changemakers to pour their hearts into their work while taking a deep dive into empathy for the consumer. Shawn’s the person in the room who is undeterred by convention, unafraid to dream big, and unable to settle for mediocrity.

About MOFI

MOFI (mofi.co) is an experience-design SWAT team that’s laser-focused on disrupting the healthcare industry. We partner with providers, payers, and retailers who are ready to stare at their challenges in the face, think boldly about new ideas and create a strategy to move the needle. Like a SWAT team, we combine our superpowers each day to rethink the patient, family, and employee experience and solve for the biggest, hairiest problems in the industry by designing unapologetically for patient-centric care.

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