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HomeDigital IconsEnsure Your Brand is Out-performing Your Rivals in the Feedback Economy

Ensure Your Brand is Out-performing Your Rivals in the Feedback Economy

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Ensure Your Brand is Out-performing Your Rivals in the Feedback Economy

In this video, Gary Banks from Reputation.com discusses the ever-increasing need for enterprise-scale businesses to be found, get chosen and improve CX online. In today’s digital-first world, your potential customers are doing their research before they spend their money. Over 90% of consumers will perform at least one search online when looking to make a purchase, and 50% of these searches are what we call ‘no click’ searches, where the user finds what they’re looking for without even visiting your site. All of these external sources of information need to be managed to thrive in the ‘Feedback Economy’.

Gary Banks

Enterprise Sales Manager

About Gary Banks

Gary is one of Reputation.com’s Online Reputation Management experts. Gary has over 10 years’ experience working within the SaaS industry, having begun back in 2005. Now at Reputation.com, Gary helps some of the UK’s leading brand names to manage and improve their online reputation through Reputation.com’s industry-leading cloud platform and thrive in the Feedback Economy.

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Alf Alferez
Author: Alf Alferez

Dedicated writer with a strong track record of developing customer loyalty and managing general office operations. Enjoy being a part of a company where my skills and creative ideas will benefit the overall productivity of the organization. I have a strong desire to work in helping make the world a better place. Please reach out to me on [email protected]

Author

Dedicated writer with a strong track record of developing customer loyalty and managing general office operations. Enjoy being a part of a company where my skills and creative ideas will benefit the overall productivity of the organization. I have a strong desire to work in helping make the world a better place. Please reach out to me on [email protected]