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Ensure Your Brand is Out-performing Your Rivals in the Feedback Economy
In this video, Gary Banks from Reputation.com discusses the ever-increasing need for enterprise-scale businesses to be found, get chosen and improve CX online. In today’s digital-first world, your potential customers are doing their research before they spend their money. Over 90% of consumers will perform at least one search online when looking to make a purchase, and 50% of these searches are what we call ‘no click’ searches, where the user finds what they’re looking for without even visiting your site. All of these external sources of information need to be managed to thrive in the ‘Feedback Economy’.
Gary Banks
Enterprise Sales Manager
About Gary Banks
Gary is one of Reputation.com’s Online Reputation Management experts. Gary has over 10 years’ experience working within the SaaS industry, having begun back in 2005. Now at Reputation.com, Gary helps some of the UK’s leading brand names to manage and improve their online reputation through Reputation.com’s industry-leading cloud platform and thrive in the Feedback Economy.
