JetSense.ai, the live chat, and AI-driven chatbots leader, announced the advent of the TextChat, the new sales enabling tool for the Shopify merchants, for receiving the live chat for their store through text messaging. This thought of TextChat to ensure that the merchants never fail to meet any opportunity of sale due to the lack of communication through live chat will lead to a high conversion rate.
71% of consumers have disagreed to deal with a brand that does not have human customer service representatives to solve their queries. The Merchants connected with the TextChat can easily get closed with the customers with the use of real-time live chat responses for a better experience.
On this matter, Adam Tessier, the owner of the jewelry boutique Taylor & Tessier, said- “TextChat is exactly what our small business needed,”
His speech expresses his concern as a struggle against the big giant eCommerce businesses, as a small businessman. He also said that relying upon so many live-chat platforms, failed to give him the expected result, and also those are expensive and hard enough to accelerate. According to him, getting the live chats into the text message format has worked as a life-changer for his business. It has given him the ease of converting sales from any place anywhere now. ” We close sales on at least 50% of our conversations that come through TextChat.”- is evidence of his satisfaction with the TextChat, eCommerce sales tool.
“At JetSense.ai, we understand the value of time to small business owners and their customers,” Eric Kades, the CEO and founder, said.
He further expressed his concern for the small business persons who face a lot of frustration. On an optimistic side, TextChat will help those with easy notifications on the desktop to enhance their sales to make life easier. He also said that the clients who have used TextChat, the eCommerce sales tool, have witnessed a jump in their profit and sales.
Max Weiner, owner of Max Weiner Jewelers rather expressed his doubt about investing in the pandemic at the beginning. But using TextChat has made him believe in its performance, which made him express his wish to become an investor in the company.