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How AI can drive consumer experiences across the omnichannel

Digital Icons – A vlog series

Tricks of the trade to grow and nurture your business

How AI can drive consumer experiences across the omnichannel

On this segment of digital icons, Mani Gopalaratnam, Chief technology officer at Resulticks elaborates on the cutting edge technology of the Omnichannel and how Resulticks has been able to effectively incorporate it into retail.

Mani Gopalaratnam

Chief technology officer at Resulticks

About Mani Gopalaratnam

Mani brings more than three decades of experience in the technology and innovation space, Mani’s strong entrepreneurial spirit positions him as a forward-thinking industry leader with a focus on delivering solutions for tomorrow’s problems to both enterprises and technologists. He has demonstrated his expertise in IoT, predictive modeling, and big data solutions across a broad spectrum of industries including manufacturing, logistics, banking, capital markets, insurance, real estate, utilities, and telecommunications. In his current role as Chief Technology Officer at Resulticks, he is instrumental in the design of the solution’s architecture, implementation approaches to the market, and application within client business environments.

About Resulticks

Resulticks is a real-time, big data-driven marketing cloud solution built from the ground up by experts in marketing, technology, and business strategy to deliver top-line growth. Outcomes-focused and enabled by the world’s first customer data blockchain, Resulticks equips brands to make a transformational leap to true omnichannel engagement. With its AI-powered, customer-centric approach and attribution at the segment-of-one level, Resulticks is changing how brands worldwide reach, acquire, and retain satisfied customers.

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Alf Alferez
Alf Alferez
Dedicated writer with a strong track record of developing customer loyalty and managing general office operations. Enjoy being a part of a company where my skills and creative ideas will benefit the overall productivity of the organization. I have a strong desire to work in helping make the world a better place. Please reach out to me on

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