HomeeCommerce NewsGrab, the Airport eCommerce platform, has crossed the mark of five million...

Grab, the Airport eCommerce platform, has crossed the mark of five million orders

The US Airport eCommerce platform Grab delivered five million food orders, which have started crossing the milestone with the sale placement by the American Airlines App of the Dallas Fort Worth International Airport. The first airline partner that Grab got was American Airlines, while the DFW was the first Airport partner in this platform.

Grab serves a complete contactless order with payment to the operators for airport food and beverages. The service gets operated through the mobile marketplace through the Grab App with the order-at-table and kiosk services.

On a recent notice, Grab has introduced its customers with the touch-free order-at-table service technology at the DFW, which has also extended the marketplace solution along with the DFW market. The platform tends to provide travelers a shopping service on the DFWOrderNow.com without the need to download the Grab app.

The Grab Chief Experience Officer Jeff Livney announced their success-

“It’s fantastic to be able to announce that we’ve hit five million orders.” He further said, –

“Our goal has always been to enhance the airport experience by providing efficient and stress-free ways to order food and beverage, and we are pleased that Grab’s flexible solutions are helping our airport partners address additional challenges at this difficult time.”

A sense of optimism was evident in his expression, as he also added-

” With American Airlines being our first airline partner and DFW Airport, the first partner to launch Grab’s Marketplace, this is a great achievement for us all. It also demonstrates that a partnership approach and true collaboration, which are always important, can yield good commercial results even in such a tough market.”

On this matter, the EVP of Customer Experience and Revenue Management Ken Buchanan of the Dallas Fort Worth International Airport said:

“As the first airport partner of Grab, we are proud to see the five millionth order happen at DFW.” He also added- “Now more than ever we are working hard to enable as contactless an airport experience as possible. Through the recent expansion of our Grab program into retail and launch of DFWOrderNow.com, we look forward to serving more guests through our digital programs.”

Alf Alferez
Alf Alferez
Dedicated writer with a strong track record of developing customer loyalty and managing general office operations. Enjoy being a part of a company where my skills and creative ideas will benefit the overall productivity of the organization. I have a strong desire to work in helping make the world a better place. Please reach out to me on alf@ecommercenext.org

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