HomeB2C ecommerceBest Buy tests 'appointment shopping' instead of online shopping

Best Buy tests ‘appointment shopping’ instead of online shopping

One thing we have realized due to this coronavirus pandemic is that people will have to change a lot of their behaviours once all this gets over which will hopefully happen sooner rather than later. It is known that the shopping patterns have already emerged which means that there are changes in things people are buying now which they were not before the pandemic emerged. It is also said that the people will now invest more on their hygiene products as well as masks and gloves which was not the case at all few months back.

Apart from that, you must have heard a lot about social distancing which is the best defence you can have for the Coronavirus. Basically, social distancing is the practice of being 6 feet or more apart from the person next to you which is a safe distance to be maintained in order to not catch the virus from their presence if they are infected and you are not aware of the same. Due to that reason, shopping malls are also practicing social distancing and making spots in which people need to stand.

As far as online orders are concerned, we know that delivery personnel are also said to follow social distancing. But Best Buy is now testing a new way to practice social distancing while shopping from stores which is ‘appointment shopping’. Basically, you are making an appointment for your shopping and the store will tell you when the appointment has been granted which is the time when you can visit the store for making a purchase.

Currently, this is specifically for Best Buy customers who want to purchase electronics and specific guidance is required for that and “Blue Shirts or Agents” employed by Best Buy are also needed.

Sonali Minocha
Sonali Minochahttps://www.ecommercenext.org
Passionate about Innovation and Technology. I love to contribute to high impact projects/ products. I have co-created/contributed to technology solutions touching 100 million ++ humans. I am also fond of e-commerce & PIM solutions. As editor of eCommerceNext, I am bringing news, events, opinions, experts, reviews from the world of e-commerce and PIM Besides technology and innovation, I am usually involved in setting up and running complex operations and human capital systems. I have been grateful to be acknowledged by getting “Great Places to Work – Top 100”, “Great Places to Work – Top 50”, “Great Place to Work – Top 5” awards for my company. I am a people and relationship person and bring in a balance of empathy and realistic solutions. I thrive on building processes and building control systems. I led the team that achieved CMMI Level 3. I have managed large teams and in-turn managed projects worth 15-20 Million (Annually) Want me to cover an interesting story around eCommerce or PIM? Reach me on sonali@ecommercenext.org

Most Popular