As per reports, the Federal Trade Commission recorded a number of problems related to online shopping since the beginning of the coronavirus pandemic.
Its latest Consumer Protection Data focuses on showing that in April and May, the FTC received more than 34,000 complaints from consumers related to online shopping with more than 18,000 of those complaints related to items that were ordered but never delivered, a news release stated.
Online shopping complaints to the FTC have been on the rise for a number of years.
Reports of unreceived items in May 2020 alone represent nearly double the increase over the number of reports in December 2019, the peak time of holiday and shopping season, the FTC report observed.
The most common item reported not delivered was facemasks, with other reports including sanitizer, toilet paper, thermometers, and gloves as not received, as the demand had peaked due to coronavirus
One can highlight their grievances and file an online consumer complaint or by calling 1-877-FTC-HELP (382-4357)