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Qualtrics, LLC
0.0

How do you turn a customer into a fanatic? An employee into an ambassador? A product into an obsession? A brand into a religion? With experiences. The write-home, tell-everyone-you-know kind of experiences. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.

Address:

Provo, UT, United States

Marketing Research

Website: http://www.qualtrics.com

WisePlum Corp
0.0

WisePlum is a user-friendly customer experience insights platform for retailers. It answers one critical question “Where should I invest in the customer experience to increase sales and grow market share?” No advanced analytics or market research training needed. Within seconds, business leaders can see which specific negative customer experiences, both in-store and online, drive business performance. Retailers have a blind spot…they don’t know which specific customer problems drive business performance. By knowing which problems cause shoppers to complain more, buy less, or at worst, not buy at all, retailers can better target (or isolate) which areas of the customer experience to [...]

Address:

Toronto, ON, Canada

Marketing Research

Website: https://www.wiseplum.com/

ABOUT US

At eCommerce Next, we stand true to our name – informing you what’s next in the game. As the e-commerce domain continues to expand, this dynamic industry moves leaps-and-bounds in all directions. It can get disorienting to keep a track of the gazillion things that happen in the online market every day. This is where we step in. From the latest happenings to the upcoming trends, our eyes and ears stay fixated on the global e-commerce market. Our goal is not just limited to reporting the news, but also informing and educating our audience.

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