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LOC Software Inc
0.0

“The independent grocer needs to buy into the idea of technology can take them to the next level, and LOC is the perfect software suite to bring them to that level.” Learn how Pete’s Fresh Market utilizes data, reporting, and most every critical SMS module to run their chain efficiently and smartly, just they way they like it. “By using LOC, we are able to now tie our policy and procedure into our technology, by having checks and balances in place for purchasing, we are able to use that to make sure we are buying intelligently.” “What’s been really great is the [...]

Address:

Laval, QC, Canada

Customer Engagement

Website: http://www.locsoftware.com/nrf

ZineOne Inc.
0.0

ZineOne’s #1 AI-based personalization platform enables industry leaders to understand and respond in real-time to individual customer activity, solving the challenge of personalized engagement at scale. Recognized by Gartner as a “Cool Vendor,” the Intelligent Customer Engagement (ICE) platform provides an ‘in-the-moment’ view of each visitor and delivers AI-based recommendations to engage them in ways that will truly resonate and in turn drive sales, loyalty, and lifetime value. Learn more at www.ZineOne.com

Address:

Milpitas, CA, United States

Customer Engagement

Website: http://zineone.com

Yottaa
0.0

Leading retailers such as Ann, Inc., Carter’s, Hallmark, JoAnn Fabrics, Land’s End, Mattress Firm, Party City, Ralph Lauren, and Samsonite, rely on Yottaa to accelerate and optimize eCommerce website performance. Through Yottaa’s Cloud-based software, these retailers have been able to improve website performance up to 60% and increase conversions up to 20%.

Address:

Waltham, MA, United States

Customer Engagement

Website: http://www.yottaa.com

Untie Nots
0.0

Thanks to Artificial Intelligence, UntieNots disrupts Loyalty and Promotions in retail. Using behavioral data, UntieNots offers retailers a promotion personalization platform to capture a bigger share of their shoppers’ wallets. Their shoppers receive 1to1 “gamified loyalty challenges” to earn personalized rewards on their preferred products. UntieNots is a start-up from la French Tech!

Address:

France

Customer Engagement

Website: http://www.untienots.com

Spruce Labs Inc.
0.0

At Spruce, we are on a mission to change how people receive services in their homes. From full housekeeping to a quick tidy up or a dog walk for your furry friend, Spruce is available to residents on-demand. With over 30 different services, including 15 priced between $10 and $30, residents get access to a la carte services that have never before been available to consumers. For the property manager, Spruce reduces the growing burden of managing 20+ different providers arriving each day and provides security and oversite for the entire property. Spruce helps local [...]

Address:

Denver, CO, United States

Customer Engagement

Website: http://SpruceLabs.ai

SmartGift
0.0

SmartGift is the fastest growing, gift-based ecommerce and data platform today. Its award-winning Send with SmartGift platform is used by retail brands and consumers to make every gift perfect. Leveraging AI and real-time gifting data, SmartGift helps retailers and brands to become more people-centric in their marketing and personalization experiences. Select an item to send, surprise and delight your giftee by giving them the chance to virtually unwrap their gift via text, email, or any other digital platform. They can decide if it’s indeed the perfect gift for them. If not, they can swap or exchange for a same-priced [...]

Address:

Brooklyn, NY, United States

Customer Engagement

Website: https://www.smartgiftit.com/

Scandit Inc.
0.0

Scandit enables enterprises and consumers to change the way they interact with everyday objects and augment the physical world with real-time data captured by scanning barcodes and recognizing text, objects, and other visual identifiers using smartphones, tablets, wearables, drones, and robots. Scandit’s technology platform is built on proprietary computer vision, augmented reality, and machine learning technologies. Companies in industries such as retail, transport and logistics, manufacturing, and healthcare use Scandit’s enterprise-grade software to create and power mobile apps for crucial workflows like mobile point of sale, self-checkout, inventory management, proof of delivery and patient/medication verification. Many of the world’s most innovative [...]

Address:

Boston, MA, United States

Customer Engagement

Website: http://www.scandit.com

RichRelevance
0.0

RichRelevance is the global leader in Experience Personalization, driving digital growth and brand loyalty for 200 of the world’s largest B2C and B2B brands and retailers. The company leverages advanced AI technologies to bridge the experience gap between marketing and commerce to help digital marketing leaders stage memorable experiences that speak to individuals – at scale, in real time, and across the customer lifecycle. Headquartered in San Francisco, RichRelevance serves clients in 44 countries from 9 offices around the globe.

Address:

San Francisco, CA, United States

Customer Engagement

Website: http://www.richrelevance.com

Resulticks
0.0

Totally integrated, built and proven to scale, Resulticks brings together a powerful audience data management platform, true omnichannel orchestration, and analytics in one intuitive, flexible solution. The result? Measurable business growth achieved through individualized, real-time communications. Resulticks’ omnichannel audience data management module doesn’t just integrate all your data. It is the integrated, scalable engine that transforms, augments, and activates big data to achieve a single, real-time customer view, enable sophisticated segmentation and personalization, and facilitate outcomes-driven capabilities across the solution —with all the robust defenses you need. Build omnichannel campaigns across dimensions and with ease. Create relevant, continuous experiences at scale and [...]

Address:

New York, NY, United States

Customer Engagement

Website: http://www.resulticks.com

RedPoint Global Inc.
0.0

Redpoint was founded in 2006 by a uniquely talented team of pragmatic technology innovators experienced in solving customer-engagement challenges across data, insight, and actions. Redpoint technology is used by many of the world’s leading brands across a wide variety of B2C industries. Our team continues to bring leading innovations to the market, deploying technology that delivers superior value to customers. Redpoint’s market-leading solutions for customer engagement and data management consistently earn top marks for innovation, comprehensiveness, and ease of use. We’re the only solution provider with a single platform across three Gartner Magic Quadrants critical to optimizing customer engagement: [...]

Address:

Wellesley Hills, MA, United States

Customer Engagement

Website: http://www.redpointglobal.com

omNovos
0.0

Mobile devices and traditional desktop computing have completely changed the way people engage with the world. This includes how we collectively interact, share our thoughts and experiences and, by extension, how we expect other people or groups to interact with us. Pair this new world order with the needs of a retailer and the concept of sales and marketing changes dramatically. Your customers now fully expect to be marketed and sold to; however, with this new expectation comes the desire for marketing to be a fully personalized, engaged experience that speaks only to them. The result: Our world has become [...]

Address:

Ottawa, ON, Canada

Customer Engagement

Website: http://www.omnovos.com

Narvar
0.0

Taking care of retail customers isn’t just the right thing to do, it’s good business. Great service can turn one-time buyers into repeat customers—and repeat customers into die-hard fans. And that’s where we come in. We exist to help retailers treat customers the way they’ve always wanted to—but didn’t know how. From effortless order tracking and timely notifications, to seamless returns and customer care, our platform powers billions of interactions across every touchpoint—Web, Mobile, Email, SMS, Facebook Messenger, Google Assistant, Voice, and more. By bringing together expertise in eCommerce, Supply Chain Management, Customer Care, and Machine Learning, we empower retailers to [...]

Address:

San Francisco, CA, United States

Customer Engagement

Website: http://corp.narvar.com/

Medallia
0.0

Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment.

Address:

San Francisco, CA, United States

Customer Engagement

Website: http://www.medallia.com

Mastercard
0.0

Mastercard Data & Services encompasses Mastercard’s (NYSE: MA) offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points. By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems [...]

Address:

Arlington, VA, United States

Customer Engagement

Website: http://www.mastercardservices.com

Loyalty Builders, Inc.
0.0

Loyalty Builders was founded by Dr. Mark Klein and Dr. David Meeker who combined research at the University of New Hampshire with experience building analytics companies and products, such as the popular Forest & Trees. Today Loyalty Builders is a leader in a new breed of automated, service-oriented predictive customer analytics. Our approach typically is more accurate, yet a small fraction of the time and cost of any other approach. Our mission is to make predicting the purchasing behavior of each customer as automated as scheduling emails, and to enable marketers to personalize product recommendations and lifecycle-sensitive offers across [...]

Address:

Portsmouth, NH, United States

Customer Engagement

Website: http://www.loyaltybuilders.com

KMA/ Kiosk Manufacturer Association
0.0

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks. The Kiosk Industry Group acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems. News about the industry [...]

Address:

Westminster, CO, United States

Customer Engagement

Website: https://kioskindustry.org/

JRNI
0.0

JRNI is trusted by the world’s leading retailers, banks, and governments to handle their highest value customer engagements. We’ve earned multiple awards for our innovative engagement capabilities. And because multinational sales and support teams are at the heart of our business, clients are comprehensively supported with a best-in-class global service program every hour of every day. Customer focus is a core tenet at JRNI. Without it, we’d be just another SaaS business. Strong relationships drive successful engagements, and happy and profitable customers.

Address:

Boston, MA, United States

Customer Engagement

Website: https://www.jrni.com

Hero
0.0

Hundreds of billions in retail sales are lost every year by not connecting online and offline shopping experiences. Since HERO’s launch in 2015, our technology has powered global retailers to transform their shopping experience by making their brick-and-mortar stores and ecommerce work smarter together. In doing so, HERO® is helping retail to thrive once more – evolving the role of physical stores and the tens of millions of individuals that retail employees. The National Retail Federation previously recognized HERO® as the most innovative engagement technology in retail today. Headquartered in New York City and London, HERO® is backed by investors from across [...]

Address:

New York, NY, United States

Customer Engagement

Website: http://www.usehero.com

Friendbuy
0.0

Friendbuy is a SaaS platform powering referral programs for the world’s most recognizable e-commerce companies. Our clients include disruptors such as Dollar Shave Club, Outdoor Voices, ClassPass, AWAY and Casper, as well as global Fortune 100s such as Walmart, Intuit, Disney and Nestle. Friendbuy is a technology-first company, enabling brands to scale efficiently and deepen customer loyalty. Our mission is to empower growth marketers through innovation.

Address:

Los Angeles, CA, United States

Customer Engagement

Website: https://www.friendbuy.com/

Formation
0.0

We began in 2015 with a pilot test for a Fortune 100 company who had the goal of becoming the most personalized brand in the world. After proving tremendous customer engagement and revenue impact, we raised a $30M Series A in February 2016. We have since grown rapidly in every dimension and are just getting started. We automate the deployment of individualized offers across both digital and physical channels. Formation’s solution leverages artificial intelligence (AI) and machine learning (ML) to deliver superb experiences through unique 1:1 offers that appeal to each customer.

Address:

San Francisco, CA, United States

Customer Engagement

Website: https://formation.ai/

FollowAnalytics
0.0

Our 1:1 mobile marketing automation platform makes individually-catered mobile marketing engagement easy. Whether its offering new lines of revenue, up-selling or cross-selling products and services or increasing customer loyalty, FollowAnalytics is at the forefront of this transformation.

Address:

San Francisco, CA, United States

Customer Engagement

Website: http://www.followanalytics.com

Emarsys
0.0

Emarsys empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior 1:1 experiences and produce measurable results … fast. Join more than 2,500 companies who trust Emarsys to deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve.

Address:

Indianapolis, IN, United States

Customer Engagement

Website: http://www.emarsys.com

Eazyhomez Designs and Decors Private Limited (STYLDOD)
0.0

Styldod is the world’s first automated interior design platform which gives you beautiful functional designs customised according to your floor plan and tastes in no time. This is #ZeroCostInteriorDesign It reduces the manual job of creating interior design(42 hours) to a few minutes. With data and machine learning the platform gets intelligent over time and gives much more relevant designs for the consumer. Due to our unique ability to provide free designs, we are uniquely positioned to open up the huge pent-up consumer demand in this sector(only 4% people employ interior designers in India)

Address:

Bangalore, Karnataka, India

Customer Engagement

Website: https://www.styldod.com

dunnhumby
0.0

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers With 30 years’ experience in retail — one of the world’s most competitive markets, with a deluge of multi-dimensional data — dunnhumby enables businesses all over the world, across industries, to be Customer First. We partner with best-in-class companies to bring to market innovative solutions, powered by our Customer Data Science, that deliver exceptional customer experience and [...]

Address:

Chicago, IL, United States

Customer Engagement

Website: http://www.dunnhumby.com

ciValue Systems
0.0

ciValue aims to transform the retail business from zero-sum to win-all for retailers, suppliers, and customers. To achieve that, we use cutting edge technology to offer a simple precision marketing tool that helps marketers put customers at the center. Our customer analytics and personalization platform is powered by strong fascination towards human nature and robust data science principles. If you are passionate about data and human connection, come join us in creating a culture of customer centricity. Consumers are uncompromising in their expectations from retailers, and so we strive to be uncompromising in the toolkit that we deliver to retailers, a [...]

Address:

Yokneam, Israel

Customer Engagement

Website: http://www.civalue.com

Ada
0.0

Ada’s values are deeply rooted in the history of the company and experience of our two Founders. Before building Ada, Mike and David were exposed firsthand to the pain of managing customer service in a way that was authentic and simple – but also efficient and scalable. To understand these competing interests better, they jumped in wholeheartedly and joined multiple support teams to identify the barriers – like time, technology, and tedious tasks – that were keeping businesses from delivering incredible customer experiences. Mike and David both answered tens of thousands of inquiries, painstakingly and manually addressing each one, to arm [...]

Address:

Toronto, ON, Canada

Customer Engagement

Website: http://www.ada.support

ChargeItSpot
0.0

ChargeItSpot is the leading provider of phone charging stations for retailers and brands. Our state-of-the-art phone charging kiosks feature secure steel lockers, an easy-to-use interface, and a full suite of customization options. We partner with some of the biggest brands in the world to drive sales, increase foot traffic, and boost customer affinity. Our kiosks also collect opt-in consumer data, including valuable marketing assets like email addresses, cell phone numbers, and survey responses. Find out who is already using ChargeItSpot as their trusted charging solution.

Address:

Philadelphia, PA, United States

Customer Engagement

Website: http://chargeitspot.com

Brierley+Partners
0.0

Brierley+Partners has an unmatched history when it comes to creating popular and measurable loyalty programs. As a true industry leader, we’ve been Advancing Loyalty® for our clients with some of the most popular loyalty programs in the world. This is due in large part to our firm commitment to Brierley’s own Relationship Management® principles. Over the years, we’ve created, managed, and supported loyalty and CRM programs with unparalleled success for some of the most globally recognized companies around. Planting our roots firmly in the travel industry and working with industry-leading airline and hotel brands such as Hertz and Hilton, we’ve [...]

Address:

Frisco, TX, United States

Customer Engagement

Website: http://www.brierley.com

Arm Treasure Data
0.0

Global leader in Customer Data Platforms (CDP) and enterprise data management. Providing the ability to aggregate and translate massive volumes of scattered and siloed data. Acquired by Arm. Global leader in Enterprise data management, providing the ability to aggregate and translate massive volumes of scattered and siloed data.

Address:

Mountain View, CA, United States

Customer Engagement

Website: http://www.treasuredata.com

AgilOne
0.0

AgilOne is a customer data platform for enterprise companies. Through a single view of customers across all channels, predictive models to understand customer behavior, and real-time APIs to orchestrate personalized experiences across all touchpoints, AgilOne creates authentic omni-channel customer relationships that maximize lifetime value.

Address:

Sunnyvale, CA, United States

Customer Engagement

Website: http://www.agilone.com

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