IR
The modern world relies on a complex array of technologies to keep turning. IR's aim is to simplify that complexity.
More than 1,000 organizations in over 60 countries rely on IR's experience management solutions to optimize their business-critical systems.
We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should.
Our purpose is to create clarity and insight in a world of connected devices.
Our vision is to make the world a smarter, easier place to live and work, where people and technology interact in a frictionless way.
Our mission is to create innovative technology that optimizes operations, predicts business disruption and automates the steps to improve the experience of every interaction.
Since IR started as a one-man operation in 1988, providing real-time, fault-tolerant management for business-critical computer systems and applications, things have changed a bit. We've grown to service more than 1,000 organizations around the globe, delivering a suite of market-leading performance management tools, with over 200 staff across 5 countries. Our products have stood the test of time, and we aren't finished yet…