Inference Solutions
Inference provides virtual agents that automate and facilitate interactions between organizations and their customers. Blend our automation and AI with your people for a better customer experience.
Inference Solutions is a global leader in customer engagement and self-service solutions. Our cloud service is available in North America, Australia, New Zealand and the UK. Used by small businesses through to Tier 1 Carriers and Government organizations. Our DNA is in applied research in artificial intelligence systems for natural language processing.
Inference's flagship product is Inference Studio. Studio is the complete browser-based drag & drop environment for designing and managing tasks for your virtual agents.
Using Studio you can design virtual agents to:
- Autonomously handle routine transactions, allowing your personnel to focus on higher priorities
- Provide assistance to your human agents, before, during and after customer interactions
- Handle high volume interactions with advanced decision automation